Bathroom Renovation & Remodeling
Our customers choose us over our competitors because of the comprehensive approach to customer satisfaction: we are dedicated from Day One to producing a remodeling solution that is Award Winning. We take a comprehensive approach: unlike a Big Box competitor, for example, at The Kitchen Design Center, the sale, design, manufacturing, and installation are completed by the same people. The overall value of this approach is superior: there is no ‘finger pointing.’ The customer is not left with an 800 Number, or a ‘he said, she said’ about some element of the process. At The Kitchen Design Center, the ‘Customer Service Agent’ is the direct link to the project. Also, any project to improve one’s home or business involves major decisions and significant expenses. Thus, our customers come to us to help them with these decisions because from the beginning stages of design and initial concept discussions, throughout the entire process, we care about our customers’ concerns and overall vision for their home or business. And, in 25 years of serving customers in Southern California, we have learned that “attention to detail’ in every aspect of the project ensures success.? The Number One consumer complaint in California relates to home remodeling.